The unglamorous work that keeps software working
Most software fails slowly. OS updates break a library. A dependency hits end-of-life. Performance degrades as data grows. Compliance requirements shift. None of it is dramatic on any given day, but two years in, the app is brittle.
We offer retainer-based maintenance and support that prevents this drift. It is the difference between a five-year-old app that still feels modern and one that needs replacing.
What's included
- Monthly OS and dependency upgrades with regression testing.
- Security patching within agreed SLAs.
- Performance monitoring and remediation.
- Incident response: defined response times, post-mortems, prevention.
- Small feature work: the things too small for a project but too important to defer.
- Quarterly reviews of usage, roadmap, and technical debt.
