Appoly builds app maintenance and support in Australia from South Melbourne. A senior team does the work, and delivery is human-led and AI-accelerated.
The work is retainer-based maintenance and support for mobile apps on iOS and Android, and for web applications. iOS and Android OS releases deprecate APIs and change app store requirements, and dependencies reach end of life. Each month we upgrade the operating system and those dependencies, with regression testing, and security patches go out within the agreed SLAs. We monitor performance and remediate what degrades. Incident response has defined response times, a post-mortem, and prevention. Small feature changes are part of the retainer, and once a quarter we review usage, the roadmap, and technical debt.
How we work
Working software reaches users every fortnight. You own the code, infrastructure, and documentation. We hand those over cleanly, without lock-in or bespoke frameworks.
Mobile apps sit with Mobile App Development. Web applications sit with Web Application Development. Hosting sits with Hosting & Cloud Infrastructure. App maintenance is the bit that earns its keep five years later sets out what a maintenance retainer covers. If the app holds customer personal information, Privacy Act duties, including the Australian Privacy Principles, are part of the retainer.
