Resources
Field notes from the studio.
Notes from the work, for people who build software, buy it, or are still choosing.
The first quarter after go-live
Go-live is when the roster, the data, and the support path meet the new system. The first quarter is mostly learning what the software actually does in your week.
The first fortnight of an AI pilot
Two weeks is long enough to see whether a pilot has a workflow, a baseline, and a human review path, or whether it is being written up as a slide deck.
A brief that fits a 20-minute call
A short brief that names the work, the people, and the outcome. Enough for a 20-minute call to be useful. You do not need a six-month spec.
How businesses unlock growth through AI enablement
Most boards have spent months using AI without seeing it in the P&L. This is the work we do with clients to close that gap.
A practical guide to AI agents for Australian businesses
Questions we ask before funding an agent pilot. Is the work agentic, who reviews it, where it runs, and how you will know it is working.
Why most mobile apps fail the 90-day test
The apps that survive their first three months share a small set of habits. The ones that don't, fall into a familiar pattern.
Build vs. buy decisions in 2026
AI has lowered the cost of custom software. The old buy-by-default rule is less reliable than it was a few years ago.
How to protect your business from AI-enabled attacks and deepfakes
Cybercriminals are using AI to make attacks faster, cheaper, and harder to spot. A practical playbook for Australian businesses, from SMEs to enterprise.
Cold-start performance is the metric that decides whether your app gets opened twice
The seconds between tapping an icon and seeing usable content decide more about retention than almost any feature you could add. How to fix slow cold starts.
Why API integration is a software investment most businesses miss
APIs are how software talks to software. Integrate them well and you remove silos, automate the boring bits, and keep the customer from seeing the joins.
APRA CPS 230: what it means for AI in Australian financial services
APRA's operational risk standard raises the bar for AI in regulated financial institutions. What it requires, where it bites, and how we are seeing it implemented.
Australian Privacy Act reforms: what software builders need to know
The 2024 reforms change what apps and platforms can do with personal data. A plain-English summary of what changes, what does not, and what to do this quarter.
Mobile app or web app: which should you build first?
Four questions that decide whether you need a native app, a progressive web app, or both. And the case for sometimes building neither.
App maintenance is the bit that earns its keep five years later
Software fails slowly. What good maintenance involves, what it costs, and what the apps that survive a decade have in common.
iOS, Android, or both? A practical framework for picking a mobile platform
The platform decision drives 30–40% of your mobile budget. The framework we use with clients to pick a platform on purpose.
Choosing a software development partner in Australia
Twelve questions worth asking before you sign with anyone, and the warning signs that have cost our clients hundreds of thousands when they ignored them.
How much should a mobile app actually cost to build in Australia?
Cost ranges for Australian mobile app development, what drives the numbers up or down, and the line items that catch most clients off-guard.